{"id":5629,"date":"2024-02-06T22:37:37","date_gmt":"2024-02-07T04:37:37","guid":{"rendered":"https:\/\/www.canoeracing.org.nz\/?page_id=5629"},"modified":"2024-06-10T10:39:56","modified_gmt":"2024-06-10T16:39:56","slug":"crnz-club-membership-and-paddler-portal-help-centre","status":"publish","type":"page","link":"https:\/\/www.uptest.co.nz\/canoeracing\/crnz\/crnz-club-membership-and-paddler-portal-help-centre\/","title":{"rendered":"Paddler Portal Help Centre"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5629\" class=\"elementor elementor-5629\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3f5c1ed elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f5c1ed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-935253c\" data-id=\"935253c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a823bec elementor-widget elementor-widget-text-editor\" data-id=\"a823bec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 style=\"caret-color: #000000; color: #000000; text-align: center;\"><span style=\"color: #00ccff;\"><a style=\"color: #00ccff;\" href=\"https:\/\/crnz.justgo.com\/Account.mvc\/Login?ReturnUrl=%2f\" target=\"_blank\" rel=\"noopener\">CLICK HERE to access the CRNZ Club Membership &amp; Paddler Portal<\/a><\/span><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-bdeb233 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bdeb233\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bd26014\" data-id=\"bd26014\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-1c48010 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c48010\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6bd7a1c\" data-id=\"6bd7a1c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79acf8b elementor-widget elementor-widget-text-editor\" data-id=\"79acf8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><span style=\"color: #00ccff;\"><strong>USER \/ PADDLER GUIDES<\/strong><\/span><\/h2><ul style=\"caret-color: #000000; color: #000000;\"><li><h2><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Creating-a-User-Profile-and-adding-a-club-membership.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">How to create a\u00a0<strong>USER PROFILE<\/strong><\/span><\/a><\/h2><\/li><li><h2><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/How-to-add-a-credential-to-your-profile.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\"><strong>How to add CREDENTIAL<\/strong>\u00a0or QUALIFICATION\u00a0<\/span><\/a><\/h2><\/li><li><h2><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Adding-a-Family-Membership.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">How to add a FAMILY MEMBERSHIP<\/span><\/a><\/h2><\/li><li><h2><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/05\/Entering-an-Event-or-Course-1.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">How to enter an\u00a0<strong>EVENT, WORKSHOP or COURSE<\/strong><\/span><\/a><\/h2><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-64d0fd1\" data-id=\"64d0fd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37f6986 elementor-widget elementor-widget-image\" data-id=\"37f6986\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/crnz.justgo.com\/Account.mvc\/Login\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"475\" height=\"329\" src=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.25\u202fPM.png\" class=\"attachment-large size-large wp-image-5743\" alt=\"\" srcset=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.25\u202fPM.png 475w, https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.25\u202fPM-300x208.png 300w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-700977f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"700977f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9db07fe\" data-id=\"9db07fe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c8bd30 elementor-widget elementor-widget-text-editor\" data-id=\"8c8bd30\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<hr \/><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-56022c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"56022c8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fb1b027\" data-id=\"fb1b027\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73642cf elementor-widget elementor-widget-text-editor\" data-id=\"73642cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><span style=\"color: #00ccff;\"><b>CLUB ADMINISTRATOR GUIDES<\/b><\/span><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-Set-Up-Guide-.pdf\" target=\"_blank\" rel=\"noopener\">How to SET UP your club<\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-Support-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to MANAGE your Club<\/a><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-How-to-Affiliate-Your-Club-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to AFFILIATE your Club<\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-FIELD-MANAGEMENT-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to manage Club FIELDS<\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-EVENT-MANAGEMENT-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to manage your Club EVENTS<\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-RESTRICTIONS-DISCOUNTS-and-SURCHARGES-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to manage your Club RESTRICTIONS, DISCOUNTS &amp; SURCHARGES <\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Club-Administrator-SHOP-MANAGEMENT-Guide.pdf\" target=\"_blank\" rel=\"noopener\">How to manage your Club SHOP<\/a><\/span><\/h2><h2 style=\"padding-left: 40px;\"><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/05\/How-to-Update-Member-Roles.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">How to update Club Member Roles<\/span><\/a><\/h2><h2 style=\"padding-left: 40px;\"><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/05\/Email-Fields-Cheat-Sheet.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\"><span style=\"caret-color: #ffffff;\">Email Field Cheat Sheet<\/span><\/span><\/a><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1bf256c\" data-id=\"1bf256c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ea9d7f elementor-widget elementor-widget-image\" data-id=\"5ea9d7f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/crnz.justgo.com\/Account.mvc\/Login\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"474\" height=\"619\" src=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.15\u202fPM.png\" class=\"attachment-large size-large wp-image-5744\" alt=\"\" srcset=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.15\u202fPM.png 474w, https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-12-at-4.03.15\u202fPM-230x300.png 230w\" sizes=\"100vw\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-8bd6126 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8bd6126\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a94d3df\" data-id=\"a94d3df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a243ce elementor-widget elementor-widget-text-editor\" data-id=\"4a243ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<hr \/><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ad1cb4 elementor-widget elementor-widget-text-editor\" data-id=\"7ad1cb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><span style=\"color: #00ccff;\">FREQUENTLY ASKED QUESTIONS\u00a0<\/span><\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-e97fa7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e97fa7b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b1e9f6\" data-id=\"4b1e9f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa0e74e elementor-widget elementor-widget-text-editor\" data-id=\"fa0e74e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Do you have a question or need support?<\/p><ol><li>Have a browse through the FAQs for an answer<\/li><li>Check out the User\/Paddler or Administrator Guides<\/li><li>Contact your Club Membership Manager, or<\/li><li>Raise a question through \u201cMy Enquires\u201d on the portal, or<\/li><li>Contact Canoe Racing New Zealand via email: <a href=\"mailto:membership@crnz.org\">membership@crnz.org<\/a>\u00a0<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-19b49c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19b49c4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3608e30\" data-id=\"3608e30\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6f161b elementor-widget elementor-widget-heading\" data-id=\"a6f161b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-5e2e2e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e2e2e0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfa3f70\" data-id=\"bfa3f70\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9df21ae elementor-widget elementor-widget-accordion\" data-id=\"9df21ae\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1651\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I access the new CRNZ Club Membership & Paddler Portal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1651\"><ol><li>Go to the <a href=\"https:\/\/crnz.justgo.com\" target=\"_blank\" rel=\"noopener\"><i>CRNZ<\/i> Club Membership and Paddler Portal (Click Here).<\/a><\/li><li>Click sign up.<\/li><li>Add your personal information, add your club.<\/li><li>Receive an email from your club asking for you to verify your account.<\/li><\/ol><p>For further support please read the <a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Creating-a-User-Profile-and-adding-a-club-membership.pdf\" target=\"_blank\" rel=\"noopener\">setting up a user profile guide<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1652\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1652\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I am not a Member of a CRNZ Club?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1652\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1652\"><p>Any person can create an account.<\/p><p>On user registration you will be asked to add a club. This is optional and not needed to create a user profile. once you have a a profile you can enter events and workshops, purchase from the shop and manage your qualifications and credentials.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1653\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1653\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What can I do on the CRNZ Club Membership & Paddler Portal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1653\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1653\"><p>Any person can create \u00a0a user profile.<\/p><p>Once you have a user profile, Users can then access and manage the following through the CRNZ Club Membership &amp; Paddler Portal:<\/p><p>\u00a0<\/p><p><strong>Enter Events, Courses and Workshops<\/strong><\/p><p>Users can enter events, education workshops and courses via the portal.\u00a0<\/p><p>Try Learn Explore programme management including registration, payment and TLE approval will be via the portal.<\/p><p>\u00a0<\/p><p><b>Manage Coaching, Officials and Volunteer Awards<\/b><\/p><p><span style=\"font-size: 1rem;\">All coach, officials and volunteer qualification and awards will be managed in the Portal. Individual profiles will contain a record of your education. Digital passes will be issued as evidence of a Coaching \/ Officials \/Volunteer awards. <\/span><\/p><p><span style=\"font-size: 1rem;\">The NZ Police Vetting process can also be processed via the portal.<\/span><\/p><p>\u00a0<\/p><p><strong>Purchase Club Membership <\/strong><\/p><p>Clubs will be able to set up club memberships for paddlers to purchase via the portal<\/p><p>If clubs utilise the full feature list, paddlers will be able to purchase memberships, pay online, auto-renew, pay via payment plans and manage club related information.<\/p><p><em>NB: Clubs have the option to use the system to manage membership purchasing.\u00a0<\/em><\/p><p>\u00a0<\/p><p><strong>Purchase from the Shop<\/strong><\/p><p>Users will be able to purchase from the e-commerce shop. <i><\/i><\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1654\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1654\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I have a problem, how can I access help?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1654\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1654\"><p>If you have a question that isn\u2019t answered in any of the guides, are experiencing an issue or need additional support please:<\/p><ul><li>User or Administrator Guides on CRNZ website<\/li><li>Contact your Club Membership Manager, or<\/li><li>Raise a question through \u201cMy Enquires\u201d on the portal, or<\/li><li>Contact Canoe Racing New Zealand via email: <a href=\"mailto:membership@crnz.org\">membership@crnz.org<\/a>\u00a0<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1655\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1655\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What do I do if Im having trouble accessing my account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1655\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1655\"><p style=\"font-weight: 400;\"><span style=\"color: #ffffff;\">If you already have an account most of the time resetting your password will resolve any issues.<\/span><\/p><p style=\"font-weight: 400;\"><span style=\"color: #ffffff;\">If you don\u2019t remember your password at any point, you can try using the reset password feature. You will need to make sure that you have your username correct in the field before hitting the reset button otherwise the system will not be able to send a link for the correct account.<\/span><\/p><p style=\"font-weight: 400;\"><span style=\"color: #ffffff;\">Your username is usually either your email address or Membership ID number. If you\u2019re not sure what this is, you can contact your club membership manager or CRNZ at membership@crnz.org to check or ask for this to be updated.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1656\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1656\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I enter an Event, Workshop or Courser?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1656\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1656\"><ol><li style=\"font-weight: 400;\">Click on the event, workshop or course<\/li><li style=\"font-weight: 400;\">Log in or create a user profile<\/li><li style=\"font-weight: 400;\">Add a ticket<\/li><li>Enter any n event\u00a0information<\/li><li>Continue to cart and payment even if the event is $0<\/li><\/ol><p>For further information please read the <a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Entering-an-Event-or-Course.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/Entering-an-Event-or-Course.pdfEvent User Guide<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1657\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1657\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can we access the portal on our mobile phones? Is it an app or a web link?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1657\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1657\"><p style=\"font-weight: 400;\">There is no app, it will all be done via weblink.<\/p><p style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The portal has been mobile rendered for use on the mobile screen.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1658\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1658\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are my payment options?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1658\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1658\"><p class=\"wp-p\">You are able to pay for your membership by credit or debit card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1659\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1659\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I manage my email opt-ins?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1659\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1659\"><p class=\"wp-p\">You can manage these by logging into your account and clicking on the \u2019email comms\u2019 tab.<\/p><p class=\"wp-p\">From here you will able to review the opt-ins you have selected.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16510\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-16510\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Im a club administrator, how do I get access?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-16510\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-16510\"><p style=\"font-weight: 400;\">Each Member Club must appoint a Membership Manager when applying for club affiliation who, if authorised by, is responsible for the access, use and disclosure of Member Information of its Member Club&#8217;s members.<\/p><p>Please contact membership@crnz.org<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16511\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-16511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What technology platform are we using?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-16511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-16511\"><p><b>Who is the technology provider that we are using?<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p><p>JustGo is the technology platform that we will be using.<\/p><p>JustGo have:<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><ul><li>Nearly 100 Governing Body customers across the globe British Canoeing, Paddle Australia, Surfing Australia, Triathlon Australia\u00a0<\/li><li>2.5million+ individual members <b>\u2022 <\/b>4700+ clubs\u00a0<\/li><li>Over 68 sports represented<\/li><li>International presence and learning from this extensive customer community\u00a0<\/li><li>24 x 5 dedicated support team to support clubs<span class=\"Apple-converted-space\">\u00a0<\/span><\/li><\/ul><p>For further information about JustGo refer to <b>www.justgo.com<span class=\"Apple-converted-space\">\u00a0<\/span><\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16512\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-16512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I access \/ link my club to my account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-16512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-16512\"><p>Any person can create an account. On registration you will be asked to add a club. This only links the club membership options for you to be able to purchase.<\/p><p>Some clubs will use a stem different membership system and may not have set up a membership purchasing option.\u00a0<\/p><p>You will still be able to enter events and workshops, purchase from the shop and manage your qualifications and credentials.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-8cabfa2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cabfa2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01a2826\" data-id=\"01a2826\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e0ffa elementor-widget elementor-widget-heading\" data-id=\"74e0ffa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Credential FAQs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-094a3c5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"094a3c5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cae89d\" data-id=\"5cae89d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fa0fca elementor-widget__width-initial elementor-widget elementor-widget-accordion\" data-id=\"8fa0fca\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1501\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1501\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is a Credential?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1501\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1501\"><p>A credential is a record that is saved against your name. They are used on the system as records of learning, challenges and qualifications.<\/p><p>For example you will be given the PaddleAble Theory Credential for attending the PaddleAble Theory Workshop.<\/p><p>Users can upload first aid certificated to have this approved as part of the Try Learn Explore Coaching Award.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1502\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1502\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I have a credential that isn't showing up on my profile. <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1502\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1502\"><p>Follow the instructions in this <a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/wp-content\/uploads\/2024\/03\/How-to-add-a-credential-to-your-profile.pdf\" target=\"_blank\" rel=\"noopener\">User guide<\/a>.<\/p><p>If this does not resolve this issue please contact membership@crnz.org\u00a0<\/p><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-9617e53 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9617e53\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c75c8b7\" data-id=\"c75c8b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e275c34 elementor-widget elementor-widget-text-editor\" data-id=\"e275c34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<hr \/><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-b47e666 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b47e666\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58d5211\" data-id=\"58d5211\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6541d87 elementor-widget elementor-widget-text-editor\" data-id=\"6541d87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2><span style=\"color: #00ccff;\">SYSTEM STATUS &amp; KNOWN ISSUES<\/span><\/h2><h3>Known Issues<\/h3><p>Below you will find current information and advice regarding any known issues for the Canoe Racing New Zealand Club Membership &amp; Paddler Portal.<br \/>If you are experiencing an issue that is not listed below, please report it to Canoe Racing New Zealand via email: membership@crnz.org<\/p><h3>Changes\/Updates<\/h3><p>Below are updates and\/or changes to Canoe Racing New Zealand Club Membership &amp; Paddler Portal. Where required, guides have been updated and are linked.<\/p><p><strong>Planned Upgrades in 2024<\/strong><\/p><div class=\"page\" title=\"Page 21\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><ul><li><p>Upgrade in User Experience &#8211; UX (look and feel of the site)<\/p><\/li><li><p>Automated Police Vetting Adapters<\/p><\/li><li><p>2FA &#8211; Multi Factor Authentication<\/p><\/li><li><p>Online Learning Portal \u2013 Sport NZ Sportstutor integration<\/p><\/li><li><p>Full Xero Integration\u00a0<\/p><\/li><li><p>Coach Finder<\/p><\/li><li><p>Postcode\/Address Lookup Service<\/p><\/li><li><p>Updated Reporting Functions<\/p><\/li><li><p>New Event Management<\/p><ul><li><p><span style=\"font-size: 1rem;\">\u00a0<\/span>Multi<span style=\"font-size: 1rem;\"> event\/session functions to allow multiple event discount<\/span>\u00a0<\/p><\/li><\/ul><\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6ff17c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6ff17c2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-afa9a83\" data-id=\"afa9a83\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CLICK HERE to access the CRNZ Club Membership &amp; Paddler Portal USER \/ PADDLER GUIDES How to create a\u00a0USER PROFILE How to add CREDENTIAL\u00a0or QUALIFICATION\u00a0 How to add a FAMILY MEMBERSHIP How to enter an\u00a0EVENT, WORKSHOP or COURSE \u00a0 CLUB ADMINISTRATOR GUIDES How to SET UP your club How to MANAGE your Club How to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.uptest.co.nz\/canoeracing\/crnz\/crnz-club-membership-and-paddler-portal-help-centre\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Paddler Portal Help Centre&#8221;<\/span><\/a><\/p>\n","protected":false},"author":22,"featured_media":0,"parent":50,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-5629","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Paddler Portal Help Centre - CRNZ - Sprint, Surf Ski &amp; Marathon<\/title>\n<meta name=\"description\" content=\"Canoe Sprint, Surf Ski &amp; Marathon. Canoe Sprint Racing is one of the best-known competitive canoeing disciplines in NZ.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Paddler Portal Help Centre - CRNZ - Sprint, Surf Ski &amp; Marathon\" \/>\n<meta property=\"og:description\" content=\"Canoe Sprint, Surf Ski &amp; Marathon. 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